Please enter your details

page-banner

Privacy Policy

Effective Date: 25/06/2026

Privacy Policy

Welcome to CLOY Clothing (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://cloyclothing.com.au/ or interact with our products and services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of personal information:

Personal Information

  • Full name
  • Company name
  • Email address
  • Phone number
  • Delivery and billing address
  • Job title (where applicable)
  • Purchase history
  • Enquiry details
  • Any information you voluntarily provide through forms or emails

Website Usage Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral website
  • Geographic location (approximate)
  • Cookies and analytics data

2. How We Collect Information

We collect information when you:

  • Submit an enquiry
  • Request a quote
  • Contact us via our website
  • Subscribe to our newsletter
  • Place an order
  • Communicate with us by email or phone
  • Browse our website

We also collect information automatically through cookies and analytics technologies.


3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Prepare quotations
  • Process orders
  • Deliver products
  • Provide customer support
  • Improve our products and services
  • Send updates regarding your enquiries or purchases
  • Improve website performance and user experience
  • Conduct analytics and reporting
  • Comply with legal obligations

If you subscribe to our marketing communications, we may send promotional emails. You may unsubscribe at any time.


4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may be used for:

  • Website functionality
  • Performance monitoring
  • Google Analytics
  • Google Ads Conversion Tracking
  • Remarketing campaigns
  • User preferences

You can manage or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.


5. Google Analytics & Advertising

We may use:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Google Search Console
  • Meta Pixel (Facebook Pixel)

These services help us understand website usage, measure advertising performance, and improve our marketing activities.

These providers may collect anonymous information such as:

  • Device information
  • Browser information
  • Pages visited
  • Session duration
  • Advertising interactions

For more information, please review Google’s Privacy Policy.


6. How We Share Your Information

We do not sell your personal information.

We may share information with trusted third-party providers where necessary, including:

  • Payment processors
  • Shipping and courier companies
  • Website hosting providers
  • Marketing platforms
  • Analytics providers
  • IT support providers

These providers are only permitted to use your information to perform services on our behalf.

We may also disclose information where required by law.


7. Data Security

We take reasonable steps to protect your personal information against:

  • Unauthorised access
  • Misuse
  • Loss
  • Modification
  • Disclosure

Our website uses appropriate security measures, including secure hosting and SSL encryption where applicable.

While we strive to protect your information, no method of internet transmission is completely secure.


8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.


9. Accessing or Correcting Your Information

You may request access to the personal information we hold about you.

If you believe any information is inaccurate or incomplete, you may request that we update or correct it.

Please contact us using the details below.


10. Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.


11. Children’s Privacy

Our website is intended for businesses and individuals aged 18 years and older.

We do not knowingly collect personal information from children under the age of 16.


12. International Data Transfers

Some of our third-party service providers may store or process data outside Australia.

Where this occurs, we take reasonable steps to ensure your personal information is handled securely and in accordance with applicable privacy laws.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.

We encourage you to review this page periodically.


14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

CLOY Clothing

Website: https://cloyclothing.com.au/

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Business Address: [Insert Business Address]


Your Privacy Rights

Subject to applicable Australian privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent where applicable
  • Make a privacy complaint
  • Request information about how your data is handled

If you have any concerns regarding our handling of your personal information, please contact us first so we can work to resolve your concerns promptly.


Last Updated: 25/06/2026