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Terms & Conditions

Effective Date: 26/06/2026

Welcome to CLOY Clothing. These Terms & Conditions govern your use of our website located at https://cloyclothing.com.au/ and the purchase of our products and services.

By accessing our website or placing an order, you agree to comply with these Terms & Conditions.


1. About Us

CLOY Clothing is an Australian supplier of premium workwear, safety apparel, corporate uniforms, hospitality uniforms, healthcare clothing, and custom-branded workwear solutions for businesses and individuals.


2. Acceptance of Terms

By accessing this website, requesting a quotation, or placing an order, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website.


3. Products & Services

We offer a range of products including but not limited to:

  • Industrial Workwear
  • Hi-Vis Clothing
  • Corporate Uniforms
  • Hospitality Uniforms
  • Healthcare Apparel
  • Safety Clothing
  • PPE Accessories
  • Custom Embroidery
  • Screen Printing
  • Heat Transfer Branding

Product availability may change without prior notice.


4. Pricing

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.

Prices are subject to change without notice.

Quoted prices remain valid for the period specified in the quotation.


5. Orders

Orders are considered accepted only after written confirmation by CLOY Clothing.

We reserve the right to:

  • Decline any order
  • Limit quantities
  • Cancel orders due to pricing errors
  • Cancel orders where products become unavailable

6. Custom Uniforms & Branded Orders

Custom embroidered, printed, or branded products are manufactured specifically for each customer.

Customers are responsible for:

  • Providing accurate artwork
  • Approving artwork proofs
  • Confirming garment sizes
  • Verifying spelling and logo placement

Once production has commenced, changes or cancellations may not be possible.

Unless required by Australian Consumer Law, custom-made products cannot be returned due to change of mind.


7. Payment Terms

Payment may be required before production or shipment unless a credit account has been approved.

Accepted payment methods may include:

  • Credit/Debit Cards
  • Bank Transfer
  • Other approved payment methods

Failure to make payment may delay production or delivery.


8. Shipping & Delivery

We deliver Australia-wide.

Delivery times are estimates only and may vary due to:

  • Stock availability
  • Production schedules
  • Courier delays
  • Weather events
  • Public holidays

CLOY Clothing is not responsible for delays caused by third-party freight providers.

Risk in the goods passes to the customer upon delivery.


9. Returns & Exchanges

If you receive a faulty, damaged, or incorrect product, please contact us within 7 days of delivery.

Returns may be accepted where required under the Australian Consumer Law.

Returns will generally not be accepted for:

  • Change of mind
  • Incorrect size selection
  • Custom embroidered items
  • Printed uniforms
  • Personalised garments

Products must be unused and in their original condition where applicable.


10. Warranty

We stand behind the quality of our products.

If a product has a manufacturing defect, we will assess the item and provide an appropriate remedy in accordance with Australian Consumer Law.

Normal wear and tear, misuse, incorrect washing, or accidental damage are not covered.


11. Product Images

We make every effort to accurately display colours and product images.

Actual colours may vary depending on monitor settings and manufacturing batches.

Product specifications may change without notice.


12. Intellectual Property

All website content including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Branding
  • Website design

is the property of CLOY Clothing or its licensors.

No content may be copied, reproduced, or distributed without prior written permission.


13. Website Use

You agree not to:

  • Use the website unlawfully
  • Attempt unauthorised access
  • Upload malicious software
  • Interfere with website functionality
  • Copy website content without permission

14. Limitation of Liability

To the maximum extent permitted by law, CLOY Clothing shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our liability is limited to the remedies available under Australian Consumer Law.


15. Australian Consumer Law

Nothing in these Terms & Conditions excludes, limits, or modifies any rights you may have under the Competition and Consumer Act 2010 (Cth) or the Australian Consumer Law.

Where our goods or services come with guarantees that cannot legally be excluded, those guarantees will continue to apply.


16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


17. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of external websites.


18. Force Majeure

CLOY Clothing will not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, strikes, supply chain disruptions, government actions, pandemics, or transport interruptions.


19. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

Changes become effective immediately upon publication on our website.

Continued use of the website constitutes acceptance of the revised terms.


20. Governing Law

These Terms & Conditions are governed by the laws of South Australia, Australia.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Australia.


21. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

CLOY Clothing

Website: https://cloyclothing.com.au/

Email: sales@cloyclothing.com.au

Phone: +61 452 155 894

Business Address: Dandenong & Shepparton


Last Updated: 25/06/2026